FREQUENTLY ASKED
QUESTIONS
(FAQ)
This page includes the answers to questions
frequently asked about
Mississippi Mental Health Resources.
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Q: Most of my patients/clients don't use
the internet--why should I list my information here?
A: True, many potential patients/clients
do not yet have the internet in their homes. However, many of the family
members and professionals who support, advise, and supervise those individuals
DO already have access and are increasingly depending on the internet for
information. Also, the internet explosion has only just begun.
With the release of inexpensive (ie, <$300) web devices, the internet
is reaching into more and more homes.
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Q: I don't have access to the internet and
do not have an email account. How will this service help me?
A: You can list detailed descriptive
information about the services you provide, even if you do not personally
have access to the internet or to email. Other professionals and
potential patients/clients will still be able to learn about your practice
or agency. However, you will need internet access if you want to use this
site to aid in making your own referrals.
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Q: So what is all this internet and email
stuff; how much does it cost; and how do I get started?
A: Briefly, the internet is a
network of computers all over the world which share information.
The technology allows easy access to information on almost every conceivable
topic by simply "searching" the internet. The standard cost throughout
the industry is $19.95 per month for virtually unlimited access to the
internet. Included with the monthly fee is an email (electronic mail)
account which allows you to communicate with individuals via the internet.
To get started all you need is a computer, an internet software program,
a modem, and an "Internet Service Provider" or ISP. Your best bet
is to call your local ISP and they will talk you through the process of
getting started. Click here for a list of Mississippi
Internet Service Providers.
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Q: Why should I pay to list my practice
information here, aren't there free "yellow page" listings on the internet?
A: Yes, there are other listings
of professional services on the internet. The MMHR site charges no
fees for the limited details they tend to provide. (Our fees are
for a listing which includes a far more detailed description of your practice
or services.) The problem with other online service listings is that
users need to know a lot about internet "search engines" in order to find
your listing. However, most people don't know how to
use these search engines very well... and no search engine can bring together
all the different providers and present them in an organized manner.
Our goals at MMHR are to organize all this information, present it in a
manner that the casual web user can easily navigate, keep it up to date,
and help users find the information easily.
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Q: If information is so hard to find, how
do I know that anyone will see my information at the MMHR site?
A: First, we have submitted the
site to all the major search engines to help people find us more easily.
More importantly, we are actively promoting this site by phone, by mail,
and by workshop demonstrations to clinicians, EAP coordinators, referral
agencies, professional organizations, shelters, support groups, etc., throughout
the state. Rather than waiting for users to find us or hear about
us by word-of-mouth, we are (rather noisily) making our presence known.
Our goal is ambitious -- we intend to become THE PRIMARY and the MOST COMPREHENSIVE
source of mental health referral information in Mississippi.
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Q: If you list my name, profession, address,
phone number, and areas of interest for free, why should I pay to become
a sponsor?
A: The only way we can truly
work toward a COMPREHENSIVE list of service providers is to list everyone's
basic information for free. By becoming a SPONSOR, you have the additional
benefit of presenting a detailed description of your services and your
experience. Keep in mind that even other professionals frequently
have very little understanding of your particular interests, expertise,
or orientation toward treatment. Also, becoming a full sponsor is
a way to contribute to building and maintaining this database... which
will be an asset to people throughout the state.
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Q: Wouldn't it be more appropriate to have
a government agency, a professional organization, or a private hospital
run this site... or to fund it through a grant?
A: There are significant drawbacks
to those options. Any service established by a government agency
or funded through "soft" funds will be subject to a potentially sudden
death if the funds dry up. The current service is designed
to support itself financially, and to provide an internal incentive to
keep the database current. Also, I suspect there would be some complications
to the idea of a government agency working to promote the services of private
practitioners. If the site were maintained by one of the professional
organizations, it might create some disagreement over how to represent
all the disciplines equally. The current site will function independently,
but will strive to work closely with all interested agencies and professional
organizations.
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Q: Aren't there already lists containing
this information? Don't several state and charity organizations
publish this sort of information?
A: Yes. There are several
publications which contain portions of the data we are including at MMHR.
The best answer here is to ask that you look around your office.
How many of these publications can you see from where you're sitting?
The problem is that these publications tend to have a narrow distribution
and are not readily available to most consumers. Also, any printed
resource list will invariably be partly out of date even before it gets
back from the printer. The MMRH site will overcome these limitations
by being easily accessible and continuously updated.
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Q: Why not include a "search engine" at
this site?
A: Many users are not familiar
with how to operate internet "search" utilities and may not know enough
about what potential resources are available to figure out which "keywords"
to search for. This would make it very difficult to find the information
they want. The current format was developed so that both novice and
experienced internet users can easily find their way to the resources they
need, and then easily compare services from different providers.